Frequently Ask Questions.
Global questions.
We provide a detailed sizing guide on our website to help you find your perfect fit. If you’re unsure, you can also use our size chart and measurement instructions to determine your size. For further assistance, please contact our customer service team.
Our shoes are crafted from top-quality materials such as full-grain leather, suede, and high-grade synthetics. Each material is selected for its durability, comfort, and luxury feel.
Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on your location. Please check our shipping policy for more details.
Yes, we accept returns and exchanges within 30 days of purchase, provided the shoes are in their original condition. Please visit our Returns & Exchanges page for detailed instructions and to initiate a return.
To maintain the quality of your shoes, we recommend following the care instructions provided with your purchase. Generally, this includes regular cleaning, conditioning, and proper storage to keep your shoes looking their best.
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Other Questions
We accept major debit cards and credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. All transactions are processed through a secure gateway to ensure your information is protected.
We currently offer a selection of styles and sizes but do not offer customization. However, we continually update our collection to include new and exciting designs.
You can reach our customer service team through the contact form on our website, by email at [email protected], or by phone at 07947435596
. We are here to assist you with any questions or concerns.
We stand by the quality of our products and offer a one-year warranty against manufacturing defects. If you experience any issues, please contact our customer service team for assistance.
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